Terms Of Use and Conditions

TERMS OF USE AND CONDITIONS

TABLE OF CONTENTS

  1. 1. Acceptance of Terms
  2. 2. Definitions
  3. 3. Eligibility
  4. 4. Modifications to Terms and Services
  5. 5. Accounts and User Responsibilities
  6. 6. Access to the Site and License
  7. 7. User Conduct and Prohibited Activities
  8. 8. Purchases, Payments, Subscriptions, and Taxes
  9. 9. User Content
  10. 10. Intellectual Property
  11. 11. Third-Party Links and Services
  12. 12. General Disclaimer
  13. 13. No Medical, Legal, or Financial Advice
  14. 14. No Guarantees of Results
  15. 15. Electronic Communications
  16. 16. International Users
  17. 17. Privacy, Data Collection, and Cookies
  18. 18. Termination
  19. 19. Limitation of Liability
  20. 20. Indemnification
  21. 21. Dispute Resolution & Arbitration
  22. 22. Governing Law
  23. 23. Assignment
  24. 24. Severability
  25. 25. Entire Agreement
  26. 26. Waivers
  27. 27. Force Majeure
  28. 28. Contact Information

1. ACCEPTANCE OF TERMS

The website located at www.TiltingTheBalance.com (the “Site”) is a copyrighted work belonging to Tilting The Balance, LLC (“Company,” “we,” “us,” or “our”). Certain features of the Site and Services may be subject to additional guidelines, terms, or rules, which will be posted on the Site or provided in connection with such features. All such additional terms, guidelines, and rules are incorporated by reference into these Terms.

THESE TERMS OF USE (“TERMS”) SET FORTH THE LEGALLY BINDING CONDITIONS THAT GOVERN YOUR USE OF THE SITE AND ALL PRODUCTS, SERVICES, ASSESSMENTS, COACHING PROGRAMS, DIGITAL CONTENT, AND OFFERINGS PROVIDED BY TILTING THE BALANCE, LLC.

By accessing or using the Site or Services, you agree to be bound by these Terms on behalf of yourself or any entity you represent. You represent and warrant that you have the full right, power, and authority to enter into these Terms.

YOU MAY NOT ACCESS OR USE THE SITE IF YOU ARE UNDER 18 YEARS OLD.

2. DEFINITIONS

  • “Site” means www.TiltingTheBalance.com, all associated portals, funnels, digital pages, content, and platforms operated by the Company.
  • “Services” means coaching programs, assessments, workbooks, books, online courses, digital downloads, memberships, communication tools, and all products offered by the Company.
  • “User,” “you,” or “your” refers to any individual accessing or using the Site or Services.
  • “Content” refers to frameworks, systems, text, videos, graphics, assessments, methodologies, coaching materials, and intellectual property owned or licensed by Tilting The Balance™, LLC.

3. ELIGIBILITY

You must be 18 years of age or older to use the Site or Services. By using the Site, you represent and warrant that you meet this requirement.

4. MODIFICATIONS TO TERMS AND SERVICES

We may modify, update, or replace these Terms at any time. Updated versions will be posted with a revised Effective Date. Your continued use of the Site constitutes acceptance of any changes.

5. ACCOUNTS AND USER RESPONSIBILITIES

Certain Services require creating an account. You agree to provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your credentials.

6. ACCESS TO THE SITE AND LICENSE

We grant you a limited, non-exclusive, non-transferable, revocable license to use the Site for personal, non-commercial purposes. You may not sell, lease, reverse engineer, or exploit proprietary content without written permission.

7. USER CONDUCT AND PROHIBITED ACTIVITIES

You agree not to upload viruses, interfere with functionality, scrape data, or misrepresent your identity. Violation may result in account termination.

8. PURCHASES, PAYMENTS, SUBSCRIPTIONS, AND TAXES

Purchases are governed by our Refunds, Returns, and Guarantees Policy. Payments are processed securely via Stripe or PayPal. You authorize recurring billing for subscriptions.

9. USER CONTENT & 10. INTELLECTUAL PROPERTY

All content on the Site, including the Tilting The Balance™ framework, books, workbooks, courses, designs, and coaching methodologies, is owned or licensed by the Company.

13. NO MEDICAL, LEGAL, OR FINANCIAL ADVICE & 14. NO GUARANTEES

The information provided through the Site, Services, coaching programs, assessments, books, and materials is for educational and informational purposes only. We do not provide medical, legal, financial, or psychological advice.

Your results depend 100%, solely, and entirely on your independent actions, commitment, and personal circumstances.

REFUNDS, RETURNS, AND GUARANTEES POLICY

Effective Date: March 1, 2025

1. Books (Physical and Digital)

All sales of physical books and digital downloads (PDFs, eBooks, workbooks, audiobooks) are final. If physical orders arrive damaged, notify us within 7 days at Support@TiltingTheBalance.com with photos for a replacement.

2. Online Courses and Digital Programs

All course and digital program purchases are final. Unsatisfied customers may request a review within 7 days if less than 2% of course files/modules have been accessed.

3. Coaching Services

Coaching is a professional service. Full refunds are available only before any coaching session has begun (within 7 days of purchase). Once the first session starts, all payments are non-refundable.

4. Chargebacks

You agree to contact us first before initiating a chargeback. Fraudulent chargebacks for accessed digital products will result in access termination and collection.

TILTING THE BALANCE™ — SHIPPING POLICY

Effective Date: March 2025

Orders process within 3–5 business days. Delivery within the United States typically takes 5–10 business days via USPS, UPS, or FedEx. Print-on-Demand (POD) books may be fulfilled by Amazon Logistics or printing partners.

Digital products are delivered instantly via email or on-screen links following purchase.

CONTACT US

Tilting The Balance, LLC

3545 Saint Johns Bluff Rd S, STE 1-318

Jacksonville, FL 32224

Email: Support@TiltingTheBalance.com